專案團隊合作品質、專案成員鄰近程度對專案團隊績效及專案團隊滿意之影響

The project teamwork quality and project team member proximity impact on project team performance and project team’s satisfaction

陳家欣(Chia-Hsin Chen)

指導教授 ： 梁世安

國立臺北大學/商學院/企業管理學系/碩士(2011年)

摘要

面臨全球化競爭的環境，越來越多企業為了有效掌握產品品質、交期、預算，而採用專案管理的概念。專案管理者除了需要克服組織外在環境的挑戰外，為了使專案能在既定的時間、預算成本、組織資源下完成目標，往往也需付出相當大的心力帶領專案團隊成員，例如：建立內部良好協調機制、團隊成員士氣激勵等等，皆是專案管理者所必須面臨且艱辛的挑戰。本研究係由組織內部角度，探討專案團隊合作品質及專案成員鄰近程度對專案效能之影響，及專案團隊滿意對專案團隊績效的影響。在此觀念架構下，以台灣產業中的專案團隊成員為研究對象，研究假說之確證係使用結構方程模式(SEM)分析。研究結果顯示，「專案團隊合作品質」及「專案成員鄰近程度」分別對「專案團隊績效」具正向影響，「專案團隊合作品質」對「專案團隊滿意」具正向影響，且「專案團隊滿意」對「專案團隊績效」具正向影響。基於上述假說之確證，專案管理者應妥善應用其「專案團隊合作品質」來提高專案團隊效能，並注意在不同的專案成員鄰近程度對專案團隊績效所帶來的影響，以達有效控制專案成效。

關鍵字

專案合作團隊品質 ； 專案團隊效能 ； 專案團隊成員鄰近程度

並列摘要

Encountering the pressure of global competition environment, more and more enterprise adopt the concept of project management in order to well-control the product quality, schedule , budget. Besides the challenge from the external enviorment , project manager also need to make lots of efforts to lead project team member ,such as : internal well-communication fuction built-up , team member motivation ..etc. which are all the avoidless and tough challenges for project manager .The research is based on the interal point of view from enterprise , it further explore the impact of project teamwork quality and project team member proximity on the project effectiveness , the impact of project team’s satisfaction on the project team performance .On the basis of this conceptual framework, the proposed model is tested from samples collected from the people that get involved with formal project as team member in Taiwan . The research hypothesis is analyzed by Structural Equation Modeling (SEM) for confirmation. The result present significant impact of “project teamwork quality ”and “project team member proximity ” on “project team performance ” , significant impact of “project teamwork quality ” on “project team’s satisfaction ” , significant impact of “project team’s satisfaction ” on “project team performance ”. Based on the above confirmation, the project manger should manipulate the factor of “project teamwork quality and then lead to higher project team effectiveness .Besides , project manger also pay a great attention to the influence fromt different project team member proximity in order to well-control the result of project .

並列關鍵字

project teamwork quality ； project team effectness ； project team member proximity

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