國軍兵工廠知識管理平台之研究

在全球資訊化普及的科技化世代，各機關團體在面臨科技日新月異壓力下，無不思維如何透由資訊、科技的力量及轉變來促使企業發展及永續經營，而現今知識資本已儼然成為企業競爭及製造效益的最佳利器，因此企業團體如何將知識資本轉化為經營競爭力，將是未來企業經營者的一大課題。而如何藉由建立良好的知識管理平台進而將知識資本導入國軍，即是本研究所要探討及分析的。今日軍事兵工廠最重要的資產就是技術能力，而隨著國軍政策面的人力資源銳減，部分技術、知識可能將流失，某些知識可能無法完整傳承或僅藉由傳統師徒制口語傳承已不敷現今轉化型態，所以知識管理的轉型已到刻不容緩之時刻，必須藉由最新的企業管理機制與實務經驗，以「知識管理」的觀念發展策略，具體行動化的整合管理架構，針對技術知識進行分析、管理，使得技術得以保存、傳承及創新、分享，方能達到傳統軍工產業轉型及永續經營的目標，亦是本研究的主要動機。本研究根據知識管理之相關文獻、內涵與深度訪談方式針對研究個案工廠之規劃、研發、製造等單位的正、副主管或營運、品質相關領導幹部及基層員工對各自單位知識管理認知意見進行查訪，並分就管理、實施、流程三大構面及工業知識管理成熟度診斷實施分析，研究發現，本個案屬舊型態之兵工生產單位，雖已建構知識管理平台多時，惟究於人力老化、缺乏創新及有規劃的管理與投資，致使未確實將知識管理作為與生產工作結合，無法產生營運競爭力最大值。未來應藉由鼓勵組織內進行知識交流、分享，形成、取得、儲存、及利用知識之良性循環，達到知識移轉及知識保護管理之短期目標；進而強調組織知識的創新，及內、外在經營環境的知識整合，衍生積極、創新的知識管理策略，有效結合工廠生產任務，有效提升營運績效。

關鍵字

國軍；知識管理；智慧資產；管理平台

並列摘要

Following by the advance of technology and the innovation, popularity of information, every enterprises and institutions all consider that how to transfer the situation to sustainable development through it under the stress. Nowadays, the treasure of knowledge has become the best weapon for enterprises to make benefits and competitions. Therefore, it’s a vital subject for operators to transfer the knowledge to the real benefit. How to establish the perfect management system of knowledge and use it well in R.O.C. is the most essential purpose in this thesis. Today, the most important asset for military arsenal is technical capacity. But some of technic and knowledge may be fail to handed down from past generations with the policy about reducing human resources in military, so it is time to change it by developing the strategic of knowledge management especially for analysis and management, and this is the primary motive in this thesis. According to the reference of knowledge management and the way of deeply interview from many departments managers and the basic level employees what they think in their parts, it divide to three parts about management, execution, and process to analyse the degree of ripeness. Although the system has been set up already in arsenal, the aged of human resources, lack of innovation, and the effective arrangement make it cant combine with manufactures to earn the maximum benefits. By enlightening in internal of organ to share and employ the knowledge, it can achieve the goal of knowledge protection to improve operational benefits effectively with manufacturing missions.

並列關鍵字

none

參考文獻

劉邦樓、楊世芳、陳文欽（2001）。企業導入知識管理以提昇競爭力之探討：中華管理學報，第一期，第59頁。

Martensson, M. (2000). “ A critical review of knowledge management as amanagement tool”, Journal of Knowledge Management 4 (3), pp. 204-216.

Nonaka & Takeuchi, (1995).The knowledge-creating company.New York:Oxford University Press.

Stewart, Thomas A.(1997).Intellectual Capital: The new wealth of organizations.(1)

Senge, P. M. (1994). The Fifth Discipline Fieldbook-Strategies and Tools for Building a Learning Organization. New York: The Marsh Agency and The Spieler Agency.

國際替代計量

國軍兵工廠知識管理平台之研究

全文下載

主題瀏覽