企業導入知識管理以提昇競爭力之探討

The Study of the Implementation of Knowledge Management and Its Effects on Increasing the Competition

劉邦樓(Pang-Lo Liu) ； 楊世芳(Shih-Fang Yang) ； 陳文欽(Wen-Chin Chen)

《中華管理學報》 2卷1期 (2001/03) Pp. 59-74

https://doi.org/10.30053/CHJM.200103.0005

摘要

本文描述了在試作階段中階層式知識的組織與再使用問題，並提出了一個協助解決此問題的階層導向案例基礎推理(HOCBR)架構。HOCBR架構包含了：階層式案例庫結構、多階段尋取及混合式轉化等三個方法。階層式案例庫結構，提供了一個儲存階層式知織的知識表示格式；多階段尋取，是用來在階層式案例庫中搜尋出一個與輸入問題最相似的案例；混合式轉化，是將最相似案例的內涵轉換為適用於輸入問題的建議解答。基於HOCBR架構作者建立了一個雛型系統，而此雛型系統即應用於試作階段，最後對此一HOCBR架構進行評估，並提出未來可能研究方向。

關鍵字

知識管理 ； 知識經濟 ； 競爭力 ； 經營策略

並列摘要

In this paper,the problem of organisation and re-use of hierarchicalknowledge in the pilot production stage is described and a proposed architectureto aid this problem called Hierarchy-Oriented Case-Based Reasoning(HOCBR)isdiscussed.HOCBR consists a hierarchical case-based structure,multi-stageretrieval and hybrid adaptation.The hierarchical case-based structure provides aknowledge representation format for retaining hierarchical knowledge.Multi-stageretrieval is used to search through hierarchical case bases for the most similarcases to the input problem.Hybrid adaptation transforms the information fromthese cases into a suggested solution.A new system framework based on thisarchitecture is put forward.A description of the implementation in the pilotproduction stage is also provided.An evaluation of the HOCBR architecture isprovided along with possible future research.

並列關鍵字

Knowledge Management ； Knowledge-Based Economy ； Competition ； Business Strategy