女性軍職人員玻璃天花板認知、角色衝突與工作投入對離職傾向之研究

A Study on Turnover Intention of Female Military by assessing Perception of Glass Ceiling, Role Conflict and Job Involvement

傅阡綦(Chien-Chi Fu)

指導教授 ： 蔡碩倉

亞洲大學/管理學院/經營管理學系碩士班/碩士(2008年)

摘要

女性人力資源占全球人口之半數，女性勞動參與力逐年提升，女性在軍中所能發揮影響力也愈來愈高，然而女性軍職人員因先天上受限於各種主客觀因素，故籠罩於玻璃天花板的工作職場下，加上隨著身份改變，所扮演角色趨於多重，進而影響職場之工作投入，提高離職傾向，對組織效能影響甚遠。本文以「現役女性軍士官」為研究對象，因軍事工作性質特殊與工作場所分散，依服務單位性質實施抽樣，針對單位內中高階級、職等之女性軍官與士官實施問卷調查，旨在探討女性軍職人員玻璃天花板認知、角色衝突與工作投入對離職傾向間之因果關係，並採結構方程模式進行資料蒐集與分析，期能使女性軍職人員走出職場困境，並達有效之人力資源管理，提升組織效能。研究結果發現女性軍職人員玻璃天花板認知與角色衝突對離職傾向具有直接與間接正向影響效果，其中以「調職傾向」為主，且角色衝突是導致女性軍職人員工作投入與離職之主要因素，故多重角色扮演仍為現代女性軍職人員首要克服問題。

關鍵字

玻璃天花板 ； 角色衝突 ； 工作投入 ； 離職傾向 ； 結構方程模式

並列摘要

Female human resources account for half of population all over the world, and there is a gradual increase in the women’s labor force participation year by year; meanwhile women are exerting higher and higher influence in the army, but female military are limited to the jobs with glass ceiling due to all kinds of subjective and objective factors; and in addition to change in status and their diversified roles, job engagement is affected and also resignation tendency enhanced, and meanwhile there is a great impact on the organization efficiency. This paper uses the modern female military officers as the research subjects. Due to particular military jobs and discrete job sites, sampling is done according to the nature of serving organizations and questionnaires are collected from high-level and medium-level female officers, thus discussing the causal relationship between the knowledge of female military on glass ceiling, role conflict, job involvement and turnover intention. Structural Equation Modeling is used for data collection and analysis to help female military get out of job difficulties for effective human resource management and improvement in the organizational efficiency. Research results show that the knowledge of female military on glass ceiling and role conflict have a direct and indirect positive influence on the turnover intention, and among them the tendency of post transfer prevails, and moreover role conflict is the key factor on the job involvement and turnover intention of female military, so multi-role playing shall be primarily conquered for modern female military.

並列關鍵字

glass ceiling ； role conflict ； job involvement ； turnover intention ； structural equation modeling

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