員工創造力是組織創新基礎,本研究以員工創造力是一種創新想法表達的觀點,結合個案深度訪談及260份有效問卷回收樣本進行統計分析,探討組織內主管和同事們的支持行為與心理安全氣候對員工創造力之影響。研究發現:主管支持行為對員工創造力有正向顯著差異,關懷支持行為對員工創造力有較顯著之增強效果,然而主管過度的任務支持行為對創造力的表達則有負面影響;同事支持行為對員工創造力有正向顯著差異,同事支持行為對創造力的表達有較顯著的增強效果,然而過度的專業支持行為對創造力的表達則有負面影響;組織內工作夥伴的支持行為對其員工創造力的表達有正面的影響;心理安全氣候影響員工創造力,員工感受組織的心理安全氣候愈高,其創造力的表達就愈有正面的影響。
Employee creativity is the base of organizational innovation. In organization, interaction between coworkers, supervisory and employee plays quite important role to employee creativity. Research results are: (1) the supporting behaviors from supervisors have significant differences to employee creativity. Care supports significantly positive to employee creativity, while behaviors of exceeding task support from supervisor are significantly negative to expressing creativity; (2) The supporting behaviors from coworkers have significant differences to employee creativity. Esteem supports from coworkers are significantly positive to expressing creativity, while behaviors of exceeding professional support are significantly negative to expressing creativity; (3) Supporting behaviors from organization, including of supervisor and coworkers, have positive effects on employee creativity, while other contingent behaviors does not (4) Psychological safety climate will affect supporting behavior from supervisor, coworkers, and employee creativity. It has the enhancement effects of employee creativity.