隨著Wal-Mart宣布導入RFID後,全球便陷入了一股RFID的熱潮。而RFID的特性也使得醫療業對於RFID充滿興趣。若能夠瞭解大眾對於RFID系統的接受程度並且加強宣導RFID相關知識,那麼對於RFID於醫療方面的推廣與應用一定會有正面的幫助。 本研究主要探討RFID系統的系統品質與資訊品質以及個人創新接受態度等因素,是否會影響民眾對RFID系統的認知有用性、認知易用性、態度與使用意願。本研究於國內已導入RFID的醫院之院區進行問卷調查,共回收208份有效問卷,並利用線性結構關係法(LISREL)進行分析研究。 本研究結果顯示存取方便性與效率性、安全性、資訊品質、創新接受態度、認知有用性、認知易用性與態度皆為影響使用意願的重要因素,其中又以態度的解釋能力最高,其次為認知有用性、認知易用性、創新接受度、存取方便性與效率性、資訊品質以及安全性。由此可見,醫療業者在導入RFID系統時,若能將上述因素加以考量並多加強RFID相關知識的宣導,便能夠提昇大眾對於RFID系統的接受度。
As the Wal-Mart announce that they will implement the RFID system, the whole world is surrounded by the RFID wave. It must has the positive impact to spread and apply the RFID system in medical matters, if we could grasp the acceptance level of people about the RFID system, and make more propaganda about the knowledge of RFID. This study mainly discusses the factors impacting perceived usefulness, perceived ease of use, attitude and intention in the following three aspects: system quality, information quality and innovativeness. Based on the paper-based questionnaires, the study had accepted 208 effective responses from people around the hospitals that have implemented the RFID system. The questionnaires collected are processed by LISREL for further analysis. Our studies show that, convenience of access, safety, information quality, innovativeness, perceived usefulness, perceived ease of use and attitude are the key factors promoting the intention. The attitude has the most influence to the intention, the other influence sequence in order is the perceived usefulness, perceived ease of use, innovativeness , , convenience of access, information quality and safety. By paying more attention of the factors listed above and make more propaganda about the knowledge of RFID, the hospital operator will able to raise the acceptance level of RIFD.