特殊教育學校教師工作壓力、因應策略與職業倦怠之相關研究

A Study of the Relationships between the Job Stress , Coping Strategies and Burnout for Special Education School Teachers

劉秀鳳(Hsiu-feng Liu)

指導教授 ： 徐享良

中臺科技大學/護理學院/文教事業經營研究所/碩士(2009年)

https://doi.org/10.6822/CTUST.2009.00009

摘要

本研究旨在瞭解特殊教育學校教師工作壓力、因應策略與職業倦怠之現況，以及探討三者之關係。研究對象為公立特殊教育學校教師，共發出樣本問卷440份，回收有效問卷399份，回收率90.7％。利用 t 考驗、單因子變異數分析、積差相關及典型相關等統計方法進行分析。獲得如下發現，特殊教育教師：（1）教師有中等程度的工作壓力，其中以「教學問題」的工作壓力最大；（2）教師面對工作壓力時，最常使用「理性分析」的因應策略；（3）教師有中低程度的職業倦怠，其中以「低成就感」為最大。（4）教師工作壓力在年齡、性別、婚姻狀況、擔任職務、學校類型、任教年段等六個背景變項上有顯著差異；（5）教師因應策略在性別、擔任職務、任教年段等三個背景變項上有顯著差異；（6）教師職業倦怠在最高學歷、擔任職務等二個背景變項上有顯著差異；（7）教師的工作壓力愈高，其職業倦怠感受也愈高；（8）教師感受的工作壓力層面，影響其因應策略採用方式；和（9）教師不同的因應策略方式，顯著影響職業倦怠感受。

關鍵字

特殊教育學校教師 ； 工作壓力 ； 因應策略 ； 職業倦怠

並列摘要

The aim of this study was to understand the current situation of work stress, coping strategies, and burnout symptoms for special education school teachers, and probing into the relationships between job stress, coping strategies, and burnout. Target subjects were that of public special education school teachers. Totally 440 copies of questionnaires were sent, and the effective retrievals were 399 copies that counted 90.7% in terms of retrieval rate. Then the t-test, One Way ANOVA, product-moment correlation, and canonical correlations were used for statistical analysis. The results are as follow: 1) Workplaces cause teachers moderate level of work stress; among them, it is the work stress brought by “teaching problems” score the highest; 2) The most frequently coping strategy that teacher used is the “rational analysis” when facing workplace stress; 3) Teachers demonstrate moderate-to-low level of burnout symptoms, of that “low achievements” are the highest; 4) Teacher’s work stress are having significant differences in 6 background variables, that is age, sex, marriage status, position held, school size, and grade being teaching; 5) It is sex, position held, and grade being teaching of background variables that make teachers show significant differences; 6) Burnout symptoms for teachers are observed with significant discrepancy on two background variables of the highest academic certificate and position held; 7) The more work stress teachers have, the higher the burnout symptoms; 8) It is the work stress teacher bear from the workplace that affect what coping strategies to be taken, and the last but not the least 9) Different coping strategies teachers took significantly have an effect on burnout.

並列關鍵字

job stress ； special education school teachers ； burnout ； coping strategies

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