本研究旨在深入瞭解服務學習課程方案在高等教育之學習成效。為了達到上述研究目的,本研究採用個案研究法,但是參與的個案較為特殊,乃是研究者自己,因此在性質上,本研究係為「觀察者」即「參與者」之個案研究。研究者以16週的時間,運用反思日誌、學習檔案、專書選讀及慶賀活動等文件作為資料收集的方式,服務結束後將以上資料進行內容分析。 研究結果發現:1.服務學習歷程可分為以下四階段:(1)疑問:忙碌、喜悅與武功盡失;(2)探索:澄清與坦然面對;(3)覺醒:覺察與領悟;(4)承諾:行動與內化四個階段。2.服務者的主要學習則包括(1)觀點轉換;(2)自身世界的探索;(3)與他者對話的能力;(4)對他者承諾的實踐。此外,也發現對同志刻板印象改變的關鍵因素。本研究亦根據上述研究結果,針對服務學習方案進一步提出相關研究建議。
The purpose of the study was to investigate the impact of a service-learning curriculum on higher education in a university. The case study method was adopted. The participant of the study was the first author herself (referred as the researcher hereafter). Data was gathered through the researcher’s reflection diaries, learning records, curricular reading materials as well as class celebrating activities within 16 weeks. Content analysis was used to analyze the datd gathered. The study found that 1). The learning process could be divided into four stages, which were questioning, exploration, awakening, and commitment. 2). Four main learnings the researcher had acquired were perspective transformation, self-exploration, abilities to dialogize with others, and the fulfilling of one’s commitment to others. Furthermore, the researcher also found the key factors of changing stereotype toward homosexuals.