主題餐廳員工工作壓力對幸福感之影響：以休閒調適策略為干擾變項

本研究旨在探討主題餐廳員工之工作壓力對幸福感是否有影響以及休閒調適策略，對工作壓力、幸福感之調節效果。以主題餐廳員工為研究對象，以便利抽樣法進行調查，問卷發放數量為380份，取得有效樣本315份，透過分析315位主題餐廳員工的數據發現，工作壓力對幸福感有負向影響。而休閒調適策略，對幸福感有正向影響，以及休閒調適策略之「友伴式休閒」及「改善情緒式休閒」對工作壓力、幸福感有顯著的調節效果。此結果意涵休閒調適策略可以減輕主題餐廳員工所感受工作壓力對於幸福感的負向影響。

關鍵字

友伴式休閒；改善情緒式休閒；提升正面情緒休閒

並列摘要

This research examined theme restaurant employees' job stress, leisure coping strategies and their sense of well-being, and how the three factors interact. A questionnaire survey, 380 copies with 315 valid samples, was conducted to collect information on theme restaurant staff. The statistics results are: Theme restaurant staff's job stress has a negative impact of the establishment of well-being. In other words, the higher the occupational stress he/she has, the lower sense of well-being would be. Among the constitutes of theme restaurant staff's job stress, ＂organizational communication＂ has a significant impact on their leisure coping strategies; ＂workload＂, ＂personal development＂ and ＂role conflict＂ have no significant impact on leisure coping strategies. Employees of theme restaurants’ leisure coping strategies show effects on their sense of well-being, which means leisure makes the employees feel well. Among the theme restaurant staff's leisure coping strategies, ＂Mentorship leisure strategy＂ and ＂mood-improving strategy＂ have significant moderating effects on job stress, and their sense well-being, while ＂soothing-adaptive strategy＂ has no moderating effects.