軍事校院全面品質管理與學校行政效能之研究-以空軍校院為例

A study of total quality management and institutional administrative effectiveness at military higher education institutions - With the air force higher education institutions as example.

宋文齡(Wun-Ling Song)

指導教授 ： 蓋浙生

共同指導教授 ： 鈕方頤

淡江大學/教育學院/教育政策與領導研究所碩士在職專班/碩士(2013年)

https://doi.org/10.6846/TKU.2013.00265

摘要

本研究旨在探討空軍校院全面品質管理與學校行政效能之關係，以提供其他軍事校院及軍事教育主管機關之參考。
本研究採問卷調查方式，針對空軍兩所校院進行問卷調查，發出630 份問卷，回收555 份，有效問卷526 份，有效率為94.8%。
資料處理以敘述性統計、t 檢定、單因子變異數分析、皮爾遜積差相關分析、迴歸分析方式，分析空軍校院全面品質管理與學校行政效能之關係，研究結果發現：
一、空軍校院全面品質管理與學校行政效能的現況屬中上程度。
二、年齡36~40 歲、隊職官及主官(管)、服務年資在11~20 年、學士以下、具深造教育學資、屬技勤學校之空軍校院教育人員在全面品質管理的感受程度較佳。
三、男性、年齡在36~40 歲、隊職官、服務年資為11~15 年、學士以下、具深造教育學資、屬技勤學校之空軍校院教育人員在學校行政效能的感受程度較佳。
四、空軍校院全面品質管理與學校行政效能具有顯著正相關。
五、空軍校院全面品質管理對學校行政效能具有中高度預測力。
依據上述研究結論歸納整理提出建議，供軍事校院、軍事教育主管機關及未來研究者參考。

關鍵字

軍事校院 ； 全面品質管理 ； 學校行政效能

並列摘要

The purpose of this study was to explore the relationship between total quality management and institutional administrative effectiveness at air force higher education institutions.
Questionnaires were sent to 630 personnel at two air force higher education institutions. A total of 555 questionnaires were returned, of which 526 were considered valid, creating an effective response rate of 94.8%. Statistical methods included descriptive statistics, t-test, one-way analysis of variance, Pearson correlation, and regression analysis. Results show that:
1.Total quality management and institutional administrative effectiveness at air force higher education institutions are above the intermediate level.
2.Perception of total quality management is higher among personnel of age 36-40, holds an administrative position, with 11-20 years of service, has an education level of bachelor’s degree or below, has advanced military education, and belongs to the skill training institution.
3.Perception of institutional administrative effectiveness is higher among males and personnel of age 36-40, holds an administrative position, has 11-15 years of serve, has an education level of bachelor’s degree or below, has advanced military education, and belongs to the skill training institution.
4.There is a positive correlation between total quality management and administrative effectiveness at air force higher education institutions.
5.There is above intermediate predictive power for total quality management and administrative effectiveness at air force higher education institutions.
Based on the above conclusions, recommendations were provided to military colleges, military education authorities, and future researchers.

並列關鍵字

military colleges ； total quality management ； administrative effectiveness

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