溝通課程對提升護生人際溝通能力與學習滿意度之探討

An exploration of communication course enhancement of student nurse interpersonal communication skills and learning satisfaction

陳文香(Wen-Xiang Chen) ； 羅惠敏(Hui-Min Lo)

《健康科技期刊》 6卷1期 (2019/09) Pp. 16-26

https://doi.org/10.6979/TJHS.201909_6(1).0004

摘要

目的：本研究探討鷹架策略於溝通課程對提升護生人際溝通與學習滿意度，採類實驗性前後測設計，以東部某教學醫院實習護生為研究對象。方法：透過隨機分派步驟，將其分為控制組與實驗組共128位，介入不同教學方案，實驗組接受鷹架策略溝通課程，控制組則接受傳統策略溝通課程。結果：以相依樣本t檢定進行成效分析，結果達統計上顯著差異p＜.001，顯示兩組教學課程之介入，均有助於提升護生人際溝通及學習滿意度，而以ANCOVA檢定，比較溝通課程介入後之組間差異，亦呈現統計上顯著差異p＜.01。結論：此研究結果有助於臨床教師之溝通課程之設計，藉此提升人際溝通能力與學習成效。

關鍵字

鷹架策略溝通課程 ； 人際溝通能力 ； 學習滿意度

並列摘要

Objective: This study explored the application of scaffolded instruction to communication courses and the effects thereof on enhancing student nurse interpersonal communication skills and learning satisfaction. The study used pre-test/post-test design; subjects were interns from a teaching hospital in eastern Taiwan. Methods: A total of 128 subjects were randomized into a control group and an experimental group. Different teaching methods were integrated. The study group took a scaffolded communication course, while the control group took a traditional communication course. Results: Based on dependent sample t test analysis, the results show with a significant difference of p ＜ .001 that the introduction of communication courses in the two groups' curricula was helpful in increasing interpersonal communication skills and learning satisfaction. As evaluated via ANCOVA, a comparison of post-communication course integration group differences also showed a significant difference of p ＜ .01. Conclusions: These study results are helpful in the design of clinical teachers' communication courses, which will help improve interpersonal communication skills and learning outcomes.

並列關鍵字

Scaffolded communication curricula ； interpersonal communication skills ； learning satisfaction

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