企業ERP客製化決策行為之研究

張書丞

doi:10.6840/cycu200200147

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企業ERP客製化決策行為之研究

Decision Behavior of Business ERP Customization

張書丞 , Masters　　Advisor：劉士豪　　

繁體中文 DOI： 10.6840/cycu200200147

決策行為；企業資源規劃； ERP客製化； ERP Customization ； Decision Behavior ； ERP

Abstract │ Reference (78) │ Times Cited (5) │ Altmetrics

Abstract 〈TOP〉

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Enterprise Resource Planning (ERP) systems have gained significant footage in the corporations to help the managements meet the ever changing and diversified business environment. Many prestige companies have developed advanced and complicated systems based on their leading information technology and enterprise integration theory. Their reference models are claimed to be the Best Practice, and are shortcut for the system introduction and enterprise re-engineering. However, it is difficult to generalize the business process and business culture for the unified models. Custom-designed ERP systems are aimed to address the Misfit in many system introduction cases.
Should the business entities go for custom ERP system? Many literatures propose many and yet contradicted theories. Some of those papers are experience reports and fall short in the decision-making issues. This study explores the custom ERP issues and focusing on the decision-making stage to the individual case. The result of this research concludes with the following three issues and conclusions:

ISSUE 1:     	How does the custom-designed ERP system aroused?
CONCLUSION :	It aroused from users compare the original (or heritage) systems with the functionalities of pre-build ERP systems.

ISSUE 2:	The influence and role of the consultants to the decision-making of the custom-designed ERP system introduction?
CONCLUSION :  Consultants provide system solutions and configurations and not
directly influence the decision-making, but through the cost 
indirectly.

ISSUE 3 :       What are the paths lead to the decision-making of custom-designed
ERP systems?
CONCLUSION :  There are two models: (1) CEO’s direct decision and (2) ERP task 
force’s decision (or call it CEO’s decision indirectly).

Reference ( 78 ) 〈TOP〉

7. 何雅雯，「影響中衛體系廠商的EDI 效益與持續使用意願之因素探討」，國立中央大學資訊管理研究所論文， 15頁，1998。
連結：
13. 蘇郁琇，「台灣地區企業採用企業資源規劃系統（ERP）之影響因素研究」，
連結：
Interchange: How Much Competitive Advantage?," Long Range Planning, (23:1), pp.29-40.
連結：
20. Christina Soh, “Cultural fits and misfits: Is ERP a universal solution?”,
連結：
23. Dependence Perspectives," Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences, 1991, pp. 501-507.
連結：

Times Cited (5) 〈TOP〉

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