發展可組裝3D虛擬產品以支援網路協同客製化產品接單

Development of Configurable 3D Virtual Product for Web Collaborative Order-taking Support of Custom-designed Product

江宗翰(Tsung-Han Chiang)

指導教授 ： 孫天龍

元智大學/工程學院/工業工程與管理學系/碩士(2004年)

摘要

「產品客製化」是供應鏈上游ODM零組件廠提供下游製造商各項零組件時的一項重要工作。當下游廠商開發新產品時，往往希望上游零組件ODM廠商能依照新產品需求特徵提供客製化設計與生產，因此ODM廠如何利用現有之基本產品、模組與零件組成能夠滿足客戶需求的客製化產品，便成為提高接單成功率與客戶滿意度的重要關鍵。在客製化產品接單的溝通過程中，利用產品3D視覺呈現可強化溝通正確性，減少雙方不必要的誤解，而利用模組與零件即時動態的配置出一接近客戶想法的原型產品，更是客製化接單重要需求之一。（Yen及Ng，2003）提出動態產品型錄的概念，並發展一動態產品型錄系統，而本研究將強化Yen及Ng的系統擴充成一可支援客製化產品接單的網路3D協同系統，我們利用虛擬實境模型設定更完整的動作行為來展示產品特性與功能，並以虛擬實境模型發展通用產品配置樣板，讓使用者可選取合適的零組件填入產品樣板中，產生不同變異的客製化產品，同時在系統中加入同步3D呈現功能，讓業務人員與客戶能同時看到產品配置的過程，並隨時討論與修改。最後，我們利用一氣油壓缸ODM廠為例，討論本研究發展之網路3D協同系統輔助客製化產品接單溝通之過程。

關鍵字

虛擬實境 ； 產品配置 ； 客製化產品

並列摘要

As mass customization has become an irresistible trend, today’s manufacturing companies must be able to deliver custom-designed products within a short lead-time. This is especially true for the upstream companies in a supply chain who provide components for downstream manufactures. To make the components better fit into a new design or a modified product, the downstream manufactures usually want to customize several features of the upstream components. The customization or change is explained during the order-taking stage between the salesperson and the customers.
In this research we enhance Yen and Ng’s dynamic product catalog system (2003) to develop a web 3D collaboration system to support the order-taking process of custom-designed products. A complete VR model is used to specify interaction and animation to demonstrate the product’s structures and functions. We discuss how to incorporate a VR model template that includes generic scene graph and specific animation circuit to develop a variant-based approach for product configuration. Then we describe technology that allows the salesperson and the customers to perform collaborative 3D product viewing and configuration. Finally, we discuss a real-world case in which we apply the web 3D collaboration system developed in this thesis to support the order-taking process of an ODM company that designs and manufactures hydro-pneumatic cylinders.

並列關鍵字

Virtual Reality ； Product Configuration ； Custom-designed Products

參考文獻

瑋特擬真科技股份有限公司，http://www.vimtek.com.tw/

依樣真實科技股份有限公司，http://www.eonreality.com/。

任靜怡，「3D互動產品型錄之研究」，碩士論文，私立元智大學工業工程與管理研究所，2003。

謝余松，「以3D互動視覺化手法強化產品協同維修之研究」，碩士論文，私立元智大學工業工程與管理研究所，2003。

Kan, H. Y., V. G. Duffy, and C. J. Su, “An Internet virtual reality collaborative environment for effective product design,” Comput. Ind., 45, 2, 197-213 (2001).