大學校院學生事務人員工作輪調與工作投入關係之研究

紀明德(Ming-Der CHI)

指導教授 ： 林炳勳

國立臺灣師範大學/教育學院/公民教育與活動領導學系在職進修碩士班/碩士(2010年)

摘要

在探討大學自主經營時，絕不能忽略高等教育在組織結構中，最為具體且根本的行政管理，這也是各校共通面臨的問題。本來，學校的組織行為與企業體相去不遠，因管理之終極不外人事與財務，但大學校院是一個鬆散的層級組織，在學術自由為大學校院運作的最高原則下，經營管理其實是受制於學術行為的。在大學校院的行政作為，都是以支持教學、研究與服務之順利運轉為最優先考量的。所以，在教學、研究與服務方面須追求卓越與提昇時，行政經營管理方面則為確保高等教育產業，能永續運轉而必須著重追求效率與效能。
因此，本研究旨在了解我國大學校院學生事務人員，透過工作輪調對工作投入產生的影響及現況來進行探討與分析，並根據研究之結果，提出建議，期能提供大學校院有效推展學生事務工作之參考。
基於前述的背景與動機，本研究主要的結論歸納如下：
一、我國大學學生事務人員多數認同工作輪調制度，卻又缺少意願配合的矛盾現象。
二、我國大學校院學生事務人員對於工作投入的程度，較偏向「工作成就」層面，其次為「工作比重」層面，再其次為「工作認同」層面的投入。
三、不同學校地區的大學校院學生事務人員，在工作輪調上的看法有顯著差異。
四、不同學校地區的大學校院學生事務人員，在工作投入的情況有顯著差異。
五、不同學校類型的大學校院學生事務人員，在工作投入的情況有顯著差異。
六、大學校院學生事務人員的背景變項，在工作輪調的看法上對工作投入具有預測力。
綜合本研究結論，提出對大學校院學生事務人員、學校、教育主管機關的建議，以及對未來研究等參考。

關鍵字

大學校院學生事務人員 ； 工作輪調 ； 工作投入

並列摘要

In the exploration of the autonomous management for universities, one can not ignore the most specific and basic administration management which is within the organization of higher education. This is a shared problem for universities. Originally, organizational behavior of schools is not different from that of industries, because the ultimate goal for management is either personnel or finance. However, university is an organization of loose stratum. Under the highest principle of academic freedom for the operation of universities, operational management are actually confined to academic activities. Most of the administration work in universities is proceeded with the major consideration of supporting teaching, research, and service. Therefore, in the pursuit of excellence and improvement on teaching, research, and service, the efficiency and efficacy in administrational management should also be achieved, which may help ensure the quality and sustainability of higher education.
The purpose of this study is to realize the staffs who are engaged in students’ affairs, by way of job switching to see their involvement in the work. Based on this model, a study and an analysis are conducted to see the effect and current status of this model. Furthermore, based on the result, some suggestions will be given with a view to providing universities for reference with effective ways to promote activities related to students’ affairs.
Based on the background and motivation, conclusions of this study are categorized as follows:
1. Most staffs engaged in students’ affairs agree with the system of job rotating; however, they show little willingness to comply with the system.
2. Level of job involvement for most staffs engaged in students’ affair is ranked as follows from higher to lower: job achievement, job ratio, and job recognition.
3. There is significant difference among staffs of student affairs in different universities on the system of job rotation.
4. There is significant difference among staffs of student affairs in different universities on job involvement.
5. There is significant difference among staffs of student affairs in different types of universities on the job involvement.
6. It is predictable on the view of background variance job rotation towards job involvement for staffs engaged in student affairs in universities.
All the conclusions derived from this study are provided as suggestions for the staffs who are engaged in student affairs, universities, and government officials who are in charge of education. Moreover, it may be taken as a reference for future study.

並列關鍵字

College student affairs staff ； job rotation ； job involvement

參考文獻

吳明隆（2006）。SPSS統計應用學習實務問卷分析與應用統計。台北市：知城數位科技股份有限公司。

洪麗美、陳昭雄、林合懋、胡庭禎（2004）。技專校院改制對於行政人員心態調適及工作習性影響之探討-以中部某科技大學為例。弘光學報，43，87-94。

陳正沛（1983）。研究人員之工作投入。國立政治大學企業管理研究所碩士論文，未出版，台北市。

陳昭雄（2003）。私立大專院校訓輔工作成效影響因素之研究。學生事務與社團輔導第四輯。台北市：東吳大學。

陳富祥（1985）。個人屬性、工作滿足與工作投入關係之探討-以金融業為例。國立政治大學企業管理研究所碩士論文，未出版，台北市。